I have problems registering with my account. They resent me credentials when I hit the "Forgot my password" button, but it was just one and I have no idea whether it is the login or the password. Nothing works. I contacted the department twice and got new registering details, however, this did not work either. Hs anyone experienced the same problem and has some advice? My whole application process has been on hold for more than a week now because of this.