Learning and Development: Get Set...

Digital Awareness

Defining a Digital Transformation Roadmap

Digital Technologies and Experiences

Trends of the Future for Business & Technology

Automation & Bots

Robotic Process Automation – RPA Overview
Robotic Process Automation: (PART 1: What and Why)

AI & Data Analytics

Artificial Intelligence & Machine Learning for Business

Software Development and Programming

Introduction to Programming

Digital Identity, Safety, and Security

Security Awareness Training, Internet Security for Employees

Artificial Intelligence in Healthcare

Digital Readiness at Mayo Clinic
Digital Readiness: Case Studies at Mayo Clinic
Artificial Intelligence at Mayo Clinic
Artificial Intelligence & Machine Learning for Business

Digital Awareness

Building a Digital Business Strategy
Digital Transformation and Industry 4.0
Google Cloud and Emory use artificial intelligence to predict sepsis

Digital Technologies and Experiences

Meet the Smith Family
Top 10 Medical Technologies of the Future: Ranked! / Episode 7 – The Medical Futurist
How medical 3D printing could solve the shortage of organ donations
The Internet of Things in Healthcare
How 5G technology will revolutionize healthcare
Marek’s Take: Making 5g work indoors is a huge task for operators
Ten Ways VR and AR Are Transforming Healthcare – Arm Blueprint
We Are Alfred – Embodies Labs
Digital Pathology

Automation & Bots

How can a Chatbot Help Deal with My Sore Throat? – The Medical Futurist
The Top 12 Healthcare Chatbots – The Medical Futurist
Robotic Process Automation – RPA Overview

AI & Data Analytics

Artificial Intelligence & Machine Learning for Business
Overview of Health Care Data Analytics
What is Predictive Analytics?
What is Predictive Analytics? – Data Science Wednesday

Software Development and Programming

Python Programming Bootcamp

Digital Identity, Safety, and Security

CompTIA Healthcare IT

Artificial Intelligence in Healthcare

Blockchain and Healthcare
What is health informatics? – Definition from WhatIs.com
The Role of Informatics in Healthcare
Using Health Tech to Address Social Determinants

Digital Awareness

Defining a Digital Transformation Roadmap
Identifying and Building Digital Leadership Talent

Digital Technologies and Experiences

Future Skills 2030-Prepare for the 4th Industrial Revolution
Blockchain and Healthcare

Automation & Bots

Robot Framework Test Automation – Level 2

AI & Data Analytics

Learning from big medical data: statistical analysis on electronic health data

Software Development and Programming

Learn Advanced Python Programming

Digital Identity, Safety, and Security

Information Systems Security for Professional: CISSP

Artificial Intelligence in Healthcare

How will 5G Impact IOT for Healthcare and Life Sciences

Agile Teams

Introduction to Agile at Mayo Clinic
Agile Crash Course: Agile Project Management; Agile Delivery
Mastering Agile Scrum Project Management
Fast, Good & Cheap

Healthcare Ecosystem

The Complete Finance Manager Course 2020
Patient Care and Health Information – Accountable Care Organization (ACO) Public Reporting Information
Mayo Clinic and Accountable Care Organizations (ACOs) article
Accountable Care Organizations (ACOs): General Information
Nonprofit Organizations
Learn more about Mayo Clinic

Global Diversity

Creativity, Design Thinking, and Innovation for Business
Digital Diversity/Cyber-Citizen/Cross Cultural Communication
Courageous Conversations Around Diversity, Equity, and Inclusion at Mayo
Learning from our Leaders – The Three Shields, a Diversity Dialogue
Tolerance is Not Enough
Diversity & Inclusion: Building as Grassroots Foundation
Solid Foundations in Intercultural Communication

Consumerism/Patient Experience

Customer Success | How to Understand Your Customer Customer | How to Understand Customer Needs 10 Ways to Incorporate Values Patient & Visitor Conduct: An Overview Project Connect Center: Connecting people to Mayo Clinic article Project Connect Center website

Agile Teams

Agile Business Analysis: Getting/Writing Lean Requirements
Agile PM 101-Learn the Truth about Agile versus Waterfall
The Agile Samurai Bootcamp
Agile Fundamentals: Including Scrum and Kanban - 2020
HR Course - Agile PeopleOps Framework (APF): Foundation

Healthcare Ecosystem

Accelerate Innovation & Creativity A Research Based Guide
Business Strategy Execution: The Agile/Lean Way
Understanding and Complying with HIPPA
Artificial Intelligence & Machine Learning for Business
Risk Management for Cybersecurity and IT Managers
Innovation Masterclass

Global Diversity

Fostering Psychological Safety & Belonging on Teams
Navigate Diversity
Unconscious Bias: Fuel Diversity and Become a Better You
Navigate and Respect Age, Ethnic & Racial Differences
Solid Foundations in Intercultural Communication
Workplace Diversity: 4 Ways to Lead Respectfully

Consumerism/Patient Experience

Customer Service Mastery: Delight Every Customer
[2020] Customer Service 2.0: Learn Digital Customer Service
Customer Service: Soft Skills Fundamentals
Digital Transformation and Industry 4.0
Customer | How to Manage Customer Feedback
Service Design: Designing for Experience over Time

Agile Teams

Advanced agile communication skills for 21st Century leaders
Lean Leadership, Lean Culture & Lean Management
Agile Business Analysis
Team Leadership & Management Skills 2020 - LEAN TEAM KATA
Product Design Management for Agile Practitioners

Healthcare Ecosystem

MBA in a Box: Business Lessons from a CEO
Business English Vocabulary: Learn Essential Business Words
About Telehealth | CCHP Website
What is Telehealth? How is telehealth different from telemedicine? HealthIT.gov
Digital Healthcare Ecosystems: A Payer Perspective
A Sustainable Earth – ASU for You
A New Method for Product Development & Design: SIMPSIS-Model

Global Diversity

A Diversity Deep-Dive, Leadership Insights and Lessons!
Inclusive Leadership: Working with Equality and Diversity
Transformational Leadership & Leading Corporate Culture
Build a Culture of Freedom & Responsibility by Patty McCord
Manage Diversity
Psychology of Diversity and Unconscious Bias

Consumerism/Patient Experience

Customer Success | How to Actively Engage Your Customers
The Complete Communication Skills Master Class for Life
Why patient experience matters more than ever
Why Improving the Patient Experience is Vital for the Health Care Industry and How to do it
Defining Patient Experience: Everything We Say and Do
Brilliant Customer Service: How to Impress your Customers!

Collaboration

Mastering Collaboration: Work together for the best results
Building Your Team - Forming to Performing - A Quick Course
What is Teaming? Amy Edmondson
Teamwork on the Fly
Virtual Team Resources – Mayo Clinic

Communication

Emotional Intelligence at Work: Learn from Your Emotions
Communication Fundamentals: How to Communicate Better

Creativity and Innovation

Learn to Fully Charge Your Work & Life by Tom Rath
Entrepreneurship versus Intrapreneurship
Creativity, Design Thinking, and Innovation for Business

Well-Care and Self-Care

Mayo Domains of Well-Being
What is Well-Being?
Stress Management: 40+ easy ways to deal with stress
Resilience: Increase Your Inner Strength
Maintaining Your Digital Well-Being

Collaboration

Mastering Conflict Management and Resolution at Work
Dealing with Conflict
Mastering Collaboration: Work together for the best results
Teambuilding Resources
Simon Sinek Trusting Teams
The Speed of Trust – Stephen R. Covey @LEAD Presented by HR.com

Communication

Embracing a Culture of Feedback
Emotional Intelligence at Work: Learn from Your Emotions
Emotional Intelligence Resources
Cross-Cultural Communication: How To Flex Your Style

Creativity and Innovation

Creativity, Design Thinking, and Innovation for Business
What is Job Crafting? (Incl. 5 Examples and Exercises)
Neuroplasticity: How to Rewire Your Brain
Convergent vs. Divergent Thinking
The Case for Divergent Thinking | Elif Akcali | TEDxUF
Design Thinking for Beginners: Develop Innovative Ideas

Well-Care and Self-Care

Learn to Fully Charge Your Work & Life by Tom Rath
Health and Wellness: Mindfulness – ASU for You
Health and Wellness: Nutrition – ASU for You

Collaboration

Change Management for Organizations: Drive Strategic Results
Change Resources
The Power of Vulnerability
Culture| How to Make Team Decisions
Conscious Business: Building Collaborative and Engaged Teams

Communication

Persuasion Masterclass: How to Powerfully Influence Anyone
Smart Tips: Communication
Seven Keys to Good Storytelling
Communication Checklist for Achieving Change Management
5 Tips for Managing Resistance to Change
Judith Glaser at the Gates Foundation on Conversational Intelligence (C-IQ)

Creativity and Innovation

Innovation Masterclass
Develop Your Innovation: Certified Design Thinking Bootcamp
Mayo Innovation and Design
Mayo Innovation Speaker Series

Well-Care and Self-Care

Health and Wellness: Whole Person Well-Being – ASU for You
Health and Wellness: Physical Activity – ASU for You
Health and Wellness: Sleep – ASU for You

Performance Success

Leadership: How to Influence, Inspire and Impact as a Leader
Leadership Masterclass
Team Facilitation: The Core Skill of Great Team Leaders
Performance Management for Managers

Agile Leadership

Quality Academy: What is Lean?
Lean Leadership, Lean Culture & Lean Management

Leading in a Virtual World

Team Facilitation: The Core Skill of Great Team Leaders
Lean Leadership, Lean Culture & Lean Management
How to Manage & Influence Your Virtual Team
Mastering Office 365 (2019)

Workforce Planning

Mayo Clinic Change Management Tool
Team Facilitation: The Core Skill of Great Team Leaders
Manage Change through Collaboration and Team Work
Employee Survival Guide to Change
World-Class HR: 21st Century Talent Management
Business Fundamentals: Corporate Strategy
Mayo Clinic 2030 Strategic Plan

Systems and Processes

Lean Leadership, Lean Culture & Lean Management
Agile BM 201 Mastering Agile Business Management

Performance Success

Leadership Masterclass
Performance Management for Managers
World-Class HR: 21st Century Talent Management

Agile Leadership

Lean Leadership, Lean Culture & Lean Management
Innovation Masterclass

Leading in a Virtual World

How to Manage & Influence Your Virtual Team
Team Facilitation: The Core Skill of Great Team Leaders
Virtual Meeting Resources

Workforce Planning

World-Class HR: 21st Century Talent Management
Build EU GDPR data protection compliance from scratch (CIPT)
Identifying and Building Digital Leadership Talent

Systems and Processes

Lean Leadership, Lean Culture & Lean Management
21 Silver Quality Essentials – Change Management
Change Management for Organizations: Drive Strategic Results
Introduction to Business Process Modeling
Product and Service Management

Performance Success

Recommended Reading: Servant leadership in action – How you can achieve great relationships and results
Diversity and Inclusion: Building a Grassroots Foundation
Creating Team Mission, Vision, and Values
Leadership: Growth Mindset for Leadership and Organizations
Advanced Leadership: Managing People Knowledge and Change

Agile Leadership

Developing Emotional Intelligence in Teams
Lean Problem Solving for Team Members and Leaders
Fostering Psychological Safety & Belonging on Teams
Creativity, Design Thinking, and Innovation for Business
Seth Godin's Value Creation Master Class

Leading in a Virtual World

How to Hire and Manage Virtual Teams
Project Management Fundamentals: Run Projects Effectively
Agile PM 301 Mastering Agile Project Management

Workforce Planning

HR Analytics-Analytics in Talent Management
Talent Development for Leaders: Develop Your High Potentials
The Superboss Playbook for Management
Digital Diversity/Cyber Citizen/ Cross Cultural Communication

Systems and Processes

Change Management for Organizations: Drive Strategic Results
Process Flowcharts & Process Mapping-The Beginners Guide
Business English Vocabulary: Learn Essential Business Words