The EAP views confidentiality as the cornerstone and foundation of our successful program. Our collective professional ethics mandate strict adherence to the maintenance of confidentiality, and the high level of use by our employees is proof that we consistently meet this goal. Our records are maintained separately from Mayo Clinic Histories, Health Service records, and Personnel files, and are accessibly only by the EAP Coordinators.
There are a few exceptions to confidentiality that are created by laws and our professional roles. For example, we may need to breach confidentiality in the following circumstances:
- Danger to self and others
- Report of abuse and neglect of children or vulnerable adults
- Evidence of behavior that can reasonably be assumed to present a safety or health risk to the workplace.
These instances are incredibly rare and generally information is shared with the full consent of our clients.