#WeAreMayoClinic
Welcome to Mayo Clinic! If you or a family member are beginning a new employee journey at Mayo Clinic, this page offers a variety of resources. You can explore the pages and engage with fellow colleagues through the New Employee Connections group.
Public page
Congratulations, and welcome to Mayo Clinic! We are delighted to have you join our team as a valued member of our staff.
As you embark on this life-changing career, you may have questions. We hope the site-specific information on this page will provide the answers you need. If you have questions, we encourage you to ask on the New Employee Connections discussion board or contact your supervisor.
Before Day 1
Continue to work with your Preboarding Coordinator/HR Assistant and utilize Oracle Journey's to complete the tasks assigned prior to your start date.
Many locations prefer to have you complete your professional badge photo on the same day as your Post Offer Placement Assessment (POPA) appointment. Please scroll down and review the site-specific information - select your site to find out more.
You may also receive additional information from your manager, supervisor, and/or a department-specific training delegate via email regarding the date, time, and location for you to report on your first day.
Your manager may also talk with you about department-specific information. If you don't hear from your manager prior to noon on the Friday before your start date, please refer to your offer letter for your supervisor's contact information. If needed, contact Mayo Clinic’s HR Connect at 507-266-0440. HR Connect's hours are Monday – Friday, 7 a.m. – 6 p.m. Central Time.
Day 1 and Beyond
What to wear
Mayo Clinic’s Dress and Decorum standards maintain and convey Mayo Clinic’s focus on professionalism, quality, excellence, and safety. Employees with job–specific attire (such as a specific uniform), may wear this uniform on their first day. Otherwise, employees should wear business formal (for men: a suit/sport coat with dress pants, button-down collared shirt, and tie; for women: a dress, suit, skirt or dress pants with blouse or sweater) or business casual attire.
Jeans, sweatpants, tops with spaghetti straps, sweatshirts, work-out type clothing, and t-shirts (except as undershirts) are not permitted.
Tattoos may be visible if the images or words do not convey violence, discrimination, profanity, or sexually explicit content. Tattoos containing such messages must be covered with bandages, clothing, or cosmetics.
Unsure of what to wear? Think of your panel interview and what others were wearing, and model that behavior, or ask your supervisor.
Professional portrait
Please have your professional portrait taken prior to your start date to avoid long lines or delays on your first day and to receive your badge. This photo will be used for your identification and access badge, our internal directory, and other professional communications.
Options for completing your portrait vary by location. Please review the Site-specific information – select your site to find out more section below to determine which option works best for you.
Note: All options require you to obtain your Person ID (this is different than your Employee ID). Your Person ID can be found in the Welcome email from your Preboarding Coordinator/HR Assistant. Please bring a photo ID to collect your badge.
Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.
Orientation and training
To welcome you and help get you started, you'll complete an online orientation program that consists of several online training modules.
Once you've successfully logged into the Mayo Clinic network, the online modules are accessible through a system called MyLearning. Your supervisor or designated trainer will send you your login ID on or after your start date, along with specific login instructions.
On your first day, you will also be assigned additional Journey tasks, including setting up direct deposit, entering tax withholding information, and enrolling in available benefits. You may also be assigned additional training based on your role or department.
Day One Mayo Clinic On-Site Orientation for allied health staff: Rochester and Arizona hybrid and on-site allied health staff will attend an on-site orientation session on their first day of employment. Florida, the Health System will be included on March 24. Click on your site location below for day one on-site orientation dates and locations. You will receive an email one week prior to your start date with more details on Mayo Clinic On-Site Orientation.
Please ensure that your employment status has been updated to cleared-to-start prior to attending on-site orientation. If you are unsure if you should participate in on-site orientation on your first day, please reach out to your recruiter to confirm.
Site-specific information - select your site to find out more
ARIZONA
On-Site Orientation Arizona
Hybrid and on-site allied health staff in Rochester and Arizona will attend on-site orientation on their first day, alongside other new colleagues.
New staff and their supervisors will receive an email with more details. Please ensure that your employment status has been updated to cleared-to-start prior to attending on-site orientation. If you are unsure if you should participate in on-site orientation on your first day, please reach out to your recruiter to confirm.
Dates, Locations:
The program is 8 a.m. to 5 p.m. Early registration and breakfast begin at 7:15 a.m. Breakfast and lunch will be served.
- March 10 at the ASU Health Futures Center, Room 173, 6161 East Mayo Blvd. 85054. Just east of Mayo Clinic Phoenix. Parking is free.
- March 24 at Mayo Clinic Hospital building 1, meet in the lobby to be escorted to the 3 Shields building.
- April 7 at the ASU Health Futures Center, Room 173, 6161 East Mayo Blvd. 85054. Just east of Mayo Clinic Phoenix. Parking is free.
- April 21 at the ASU Health Futures Center, Room 173, 6161 East Mayo Blvd. 85054. Just east of Mayo Clinic Phoenix. Parking is free.
Additional dates will be posted soon as every other Monday. New staff and their supervisors will receive an email with more details.
Arizona On-Site Orientation Parking:
Orientation will be held in two different locations depending on what date you attend (see above to align with your start date and email notification about on-site orientation). Once you confirm your location by date, please see below for the easiest parking instructions for each location. Please reference the Arizona parking map to find employee parking closest to the location.
- Mayo Clinic Hospital Building 1, Waugh Auditorium (labeled MH on the map): Park in lot Fn staff parking. Once parked, head into Building 1, Mayo Clinic Main Hospital (MH), through the main entrance and follow signage to the Waugh Auditorium (located immediately to the right of the main entrance. Please Note: You will need to go through the main entrance metal detectors.
- Support Services Building (labeled SS on the map): Park in lot H staff parking. This building is located south of Building 1, Mayo Clinic Main Hospital. Entering from 56th Street is the easiest way to get to lot H. There are two entrances to the Support Services Building (SS). You will need to use the entrance farthest west (closest to 56th Street). Please follow the directional signage from the lot to the Support Services Building.
- ASU Health Futures Center - Parking is free for Mayo Clinic On-Site Orientation attendees.
- 3 Shields, Mayo Clinic Hospital Building 1 (labeled MH on the map): Park in lot Fn staff parking. Once parked, head into Building 1, Mayo Clinic Main Hospital (MH), through the main entrance and follow signage to the Waugh Auditorium (located immediately to the right of the main entrance. Please Note: You will need to go through the main entrance metal detectors.
What to bring: Please bring a passport or a government-issued photo ID to on-site orientation.
Attire: Please reference Mayo Clinic’s Dress and Decorum standards above in the What to Wear section.
On-site orientation will cover Mayo Clinic’s rich history, primary mission and core values. The agenda includes subject matter experts on employee well-being, patient experience, a culture of safety, equity, inclusion, and diversity, as well as information on staff parking and transportation, benefits, IT/Security/Compliance, employee connection groups and community connections.
Arizona General Staff Parking
You may park in any of the staff parking lots shown on the following maps:
- Phoenix campus parking map
- Scottsdale campus parking map
Additional information on Arizona's Travel Reduction Program can be found here.
Professional Portrait
Complete your portrait before your start date. You can have your portrait taken the same day you complete your Post Offer Placement Assessment (POPA) appointment with Occupational Health Services. Locate the on-site photo booth and complete your portrait by following the self-directed prompts on the touch screen. You will be allowed to take up to three photos and choose one.
Before you visit the photo booth, you will need to collect your Person ID; without it, you will be unable to complete your photo and will need to return another day prior to your start date.
Photo Booth Location
5711 East Mayo Boulevard, Phoenix AZ 85054
Main lobby of the Support Services Building (SSB). Proceed from visitor parking, go into the SSB Entrance 1, and look to the right of the main lobby. Occupational Health is in the same area.
Printable version of photo booth location information.
**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo. Please reference Mayo Clinic’s Dress and Decorum standards above in the What to Wear section.
If you will not be on-site before your start date or need a mobile option:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.
Campus Information
It takes some time to learn your way around Mayo Clinic’s campuses. Mayoclinic.org provides an overview of your location and additional Arizona campus information is provided by Mayo Clinic Graduate School of Biomedical Sciences.
FLORIDA
Mayo Clinic On-Site Orientation will launch in Florida on March 24, 2025, then every other Monday. Detailed information will be emailed to new employees and their hiring managers the week before their first day of employment. If you are unsure if you should participate in on-site orientation on your first day, please reach out to your preboarding coordinator to confirm.
Parking
You may park in any of the Employee Parking lots shown on the Florida campus map.
Professional Portrait
Complete your portrait before your start date. You can have your portrait taken the same day you complete your Post Offer Placement Assessment (POPA) appointment with Occupational Health Services. Locate the on-site photo booth and complete your portrait by following the self-directed prompts on the touch screen. You will be allowed to take up to three photos and choose one.
Before you visit the photo booth, you will need to collect your Person ID; without it, you will be unable to complete your photo and will need to return another day prior to your start date.
Photo Booth Location:
4500 San Pablo Road, Jacksonville FL 32224
Located in the Vincent A. Stabile Building, Room 122N; between the Employee Health office and classroom 150N.
**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo. Please reference Mayo Clinic’s Dress and Decorum standards above in the What to Wear section.
If you will not be on-site before your start date or need a mobile option:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait before your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.
Hurricane Hotline
If a hurricane is threatening the area on or near your start date, call the Employee Hurricane Hotline at (904) 953-7900 to receive updates regarding the Mayo Clinic operations status.
Campus Information
It takes some time to learn your way around Mayo Clinic’s campuses. Mayoclinic.org provides an overview of your location and additional Florida campus information is provided by Mayo Clinic Graduate School of Biomedical Sciences.
ROCHESTER
On-Site Orientation Rochester
All on-site and hybrid allied health staff in Rochester will attend on-site orientation on their first day. New hires and their supervisors will receive an email with full details in the week prior to their start date. New hires should make sure their hiring status has been updated to “cleared to start” prior to attending orientation (reach out to your recruiter to confirm).
Dates/Locations
Orientation takes place every other Monday (every single Monday May-July except for Memorial Day). In Rochester, our two primary locations for orientation:
- Phillips Hall in the Siebens building (100 2nd Ave SW)
- Heritage Hall in the Kahler Grand Hotel (20 2nd Ave SW)
New hires will be notified of the location of their orientation in an email reminder prior to the event.
Parking/Transportation Options
City parking: Your parking will be validated only if you park in Rochester city ramps or surface lots. This map will show you all the available city parking locations from which to choose (the Center Street Ramp and Second Street Ramp are closed for renovations March through October). Do not park in the Damon or Graham parking ramps as those are designated only for our patients and their visitors. Parking in the Kahler or Marriott Hotel ramps will not be validated by the orientation program.
Park & Ride: As an alternative to parking downtown, there are several Park & Ride options that will drop off close to orientation events. Click here to explore Park & Ride locations, bus line schedule information, and current bus-related announcements. Prior to your first day, access the Mayo Clinic Journeys system to download and print the parking voucher for a free bus ride on your first day. After that, your Mayo Clinic identification badge can be used as your bus pass.
Professional Portrait
The most convenient way to submit your professional portrait is to use Mayo Clinic’s self-service mobile app to capture your professional portrait prior to your start date. You will need your Person ID, found in your welcome email. Please click here to learn more about this option.
You can also have your portrait taken the same day you complete your on-site HR appointment (if applicable) or your Post Offer Placement Assessment (POPA) appointment with Occupational Health Services by using a self-service photo booth. Locate the nearest on-site photo booth and complete your portrait by following the self-directed prompts on the touch screen. You will be allowed to take up to three photos and choose one.
Photo Booth Locations:
Downtown Campus - Mayo Building
200 2nd St SW, Rochester, MN 55902
Mezzanine level (one floor above the lobby), located in Room 82E directly next to the portrait studio.
Saint Marys Campus - Francis Building
1216 2nd St SW, Rochester, MN 55902, ground-level auxiliary vending area.
Medical Complex Northwest C
3055 41st St NW, Rochester, MN 55901
Located in the hallway, just beyond the elevator area outside of the HR office. Please note: A Mayo Clinic badge is required for access without an HR appointment.
**Reminder: With any option you choose to submit your portrait, adherence to Mayo Clinic’s dress and decorum policy is required for your professional photo. Please reference Mayo Clinic’s Dress and Decorum standards above in the What to Wear section.
Campus Information
It takes some time to learn your way around Mayo Clinic’s campuses Mayoclinic.org provides and overview of your location and additional Rochester campus information is provided by Mayo Clinic Graduate School of Biomedical Sciences.
Moving to the area?
Information about relocating to the area can be found at Rochester Greeters, an independent site not affiliated with Mayo Clinic.
SOUTHEAST MINNESOTA
Mayo Clinic On-Site Orientation will launch in the Health System on March 24, 2025. You will receive an email a week before your start date with details on where to attend on your first day of employment. If you're unsure whether you should participate in on-site orientation on your first day, please reach out to your recruiter to confirm.
Professional Portrait
Please complete your portrait prior to your start date. Before having your portrait taken, you will need your Person ID from your Preboarding Coordinator/HR Assistant or manager (this is different than your Employee ID).
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.
**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo. Please reference Mayo Clinic’s Dress and Decorum standards above in the What to Wear section.
Moving to the area?
If you are moving to the area, Southeast Minnesota Realtors Association website can help you explore the area and provide detailed information about the southeast Minnesota communities including Austin, Albert Lea, Owatonna, and Winona.
SOUTHWEST MINNESOTA
Mayo Clinic On-Site Orientation will launch in the Health System on March 24, 2025. You will receive an email a week before your start date with details on where to attend on your first day of employment. If you're unsure whether you should participate in on-site orientation on your first day, please reach out to your recruiter to confirm.
Parking
Mankato – Park in any of the Employee Parking lots shown on the Mankato campus map your first day.
Professional Portrait
Please complete your portrait prior to your start date. Before having your portrait taken, you will need your Person ID from your Preboarding Coordinator/HR Assistant or manager (this is different than your Employee ID).
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.
*Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo. Please reference Mayo Clinic’s Dress and Decorum standards above in the What to Wear section.
NORTHWEST WISCONSIN
Mayo Clinic On-Site Orientation will launch in the Health System on March 24, 2025. You will receive an email a week before your start date with details on where to attend on your first day of employment. If you're unsure whether you should participate in on-site orientation on your first day, please reach out to your recruiter to confirm.
Parking
Please reference the maps below for Employee parking information at your location.
- Barron
- Bloomer
- Chetek
- Chippewa Falls
- Eau Claire - Clairemont Campus
- Eau Claire - Luther Campus
- Menomonie
- Osseo
- Rice Lake
Professional Portrait
Please complete your portrait prior to your start date. Before having your portrait taken, you will need your Person ID from your Preboarding Coordinator/HR Assistant or manager (this is different than your Employee ID).
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.
**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo. Please reference Mayo Clinic’s Dress and Decorum standards above in the What to Wear section.
If you will not be coming on-site for your POPA or if you prefer a remote option:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.
Moving to the area?
SOUTHWEST WISCONSIN
Mayo Clinic On-Site Orientation will launch in the Health System on March 24, 2025. You will receive an email a week before your start date with details on where to attend on your first day of employment. If you're unsure whether you should participate in on-site orientation on your first day, please reach out to your recruiter to confirm.
Parking
La Crosse - Parking in any of the Employee Parking lots shown on the La Crosse campus map the first day.
Professional Portrait
Please complete your portrait prior to your start date. Before having your portrait taken, you will need your Person ID from your Preboarding Coordinator/HR Assistant or manager (this is different than your Employee ID).
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.
**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo. Please reference Mayo Clinic’s Dress and Decorum standards above in the What to Wear section.
REMOTE WORKER
Scroll to the bottom for detailed information on Mayo Clinic On-Site Orientation for allied health staff on day one.
Communication
Prior to your start date, you should receive a welcome communication from your supervisor or a department designee that includes details regarding your first days at Mayo Clinic.
Equipment
Before your first day, you should receive all the equipment necessary to work from home. The equipment should include directions on how to set-up the equipment. For issues regarding assembling or setting up the equipment, you can contact the IT Help Desk at (507) 284-5500. Please note: you are not able to log into the Mayo network until your start date.
Having an ergonomic office setup at home or other remote location is important for safety and comfort while being efficient and productive. Refer to this Ergonomics of Working Remotely guide for recommendations on how to set up your workstation.
Professional Dress
Remote workers should adhere to professional dress standards by wearing either business formal or business casual attire based on your role. If you have any questions regarding the dress code, please connect with your supervisor prior to your first day.
Portrait Information
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.
**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo. Please reference Mayo Clinic’s Dress and Decorum standards above in the What to Wear section.
For additional information or questions, email idportraits@mayo.edu.
Mayo Clinic On-Site Orientation will launch in the Health System on March 24, 2025. You will receive an email a week before your start date with details on where to attend on your first day of employment. If you're unsure whether you should participate in on-site orientation on your first day, please reach out to your recruiter to confirm.