Welcome to your career at Mayo Clinic, an organization annually ranked as one of Forbes magazine’s “America’s Best Employers”. If you or a family member just received an offer and is preparing for the first day, or is looking for resources during the first year with the organization, this page has a wide array of resources to help in the journey. Engage with fellow new employees or ask a question by visiting our New Employee Connections group.

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Congratulations! We are so excited that you’ll be joining the Mayo Clinic team! As you embark on this life-changing career, you may be a little nervous and probably have a lot of questions. We hope the information you find here will provide the answers you need. If you have questions, we encourage you to ask New Employee Connections discussion board.

 

Before Day 1

Continue to work with your Preboarding Coordinator/HR Assistant and utilize Oracle Journey's to complete the tasks assigned prior to your start date.

Many locations prefer to have you complete your professional badge photo on the same day as your Post Offer Placement Assessment (POPA) appointment. Please scroll down and review the site-specific information - select your site to find out more.

You may also receive additional information from your manager, supervisor, and/or a department-specific training delegate via email regarding the date, time, and location for you to report on your first day.

Your manager may also talk with you about department-specific information. If you don't hear from your manager prior to noon on the Friday before your start date, please refer to your offer letter for your supervisor's contact information.  If needed, contact Mayo Clinic’s HR Connect at 507-266-0440. HR Connect's hours are Monday – Friday, 7 a.m. – 6 p.m. Central Time.

Day 1 and Beyond

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What to wear

Mayo Clinic’s Dress and Decorum standards maintain and convey Mayo Clinic’s focus on professionalism, quality, excellence, and safety. Employees with job–specific attire (such as a specific uniform), may wear this uniform on their first day. Otherwise, employees should wear business formal (for men: a suit/sport coat with dress pants, button-down collared shirt, and tie; for women: a dress, suit, skirt or dress pants with blouse or sweater) or business casual attire.
Jeans, sweatpants, tops with spaghetti straps, sweatshirts, work-out type clothing, and t-shirts (except as undershirts) are not permitted.

Tattoos may be visible if the images or words do not convey violence, discrimination, profanity, or sexually explicit content. Tattoos containing such messages must be covered with bandages, clothing, or cosmetics.

Unsure of what to wear? Think of your panel interview and what others were wearing, and model that behavior, or ask your supervisor.

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Professional portrait

You are encouraged to have your professional portrait taken prior to your start date to avoid long lines or delays on your first day. This photo will be used for your identification and access badge, our internal directory, and other professional communications. If not completed prior, your portrait will be taken on your first day.

Options for completing your portrait vary by location. Please review the Site-specific information – select your site to find out more section below to determine which option works best for you.

Note: All options require you to obtain your Person ID (this is a different than your Employee ID). Your Person ID can be found in the Welcome email from your Preboarding Coordinator/HR Assistant.

Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

 

 

 

 

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Orientation and training

To welcome you and help get you started, you'll complete an online orientation program that consists of several online training modules and based on your location be invited to attend an in-person orientation session. You may also be assigned additional training based on your role or department.

These on-line modules are currently accessible through a system called MyLearning once you've successfully logged into the Mayo Clinic network. You'll receive your login ID from your supervisor or designated trainer, on or after your start date, along with specific login instructions.

Additional Journey's tasks will also be assigned on your first day which include direct deposit set up, entering tax withholding information, and enrolling in available benefits, among others.

Site-specific information - select your site to find out more

ARIZONA

 

Parking
You may park in any of the staff parking lots shown on the following maps:

Additional information on Arizona's Travel Reduction Program can be found here.

 

Professional Portrait
You are encouraged to have your professional photo taken the same day you complete your Post Offer Placement Assessment (POPA) appointment with Occupational Health Services. Locate the on-site photo booth and complete your portrait by following the self-directed prompts on the touch screen. You will be allowed to take up to three photos and choose one.

Before you visit the photo booth, you will need to collect your Person ID; without it, you will be unable to complete your photo and will need to return another day prior to your start date.

Photo Booth Location
5711 East Mayo Boulevard, Phoenix AZ 85054

Main lobby of the Support Services Building (SSB). Proceed from visitor parking, go into the SSB Entrance 1, and look to the right of the main lobby. Occupational Health is in the same area.

Printable version of photo booth location information.

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

If you will not be coming on-site for your POPA or if you prefer a remote option:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.

 

Campus Information
It takes some time to learn your way around Mayo Clinic’s campuses. Mayoclinic.org provides an overview of your location and additional Arizona campus information is provided by Mayo Clinic Graduate School of Biomedical Sciences.

FLORIDA

 

Parking
You may park in any of the Employee Parking lots shown on the Florida campus map.

 

Hurricane Hotline
If a hurricane is threatening the area on or near your start date, call the Employee Hurricane Hotline at (904) 953-7900 to receive updates regarding the Mayo Clinic operations status.

 

Professional Portrait
You are encouraged to have your professional photo taken the same day you complete your Post Offer Placement Assessment (POPA) appointment with Occupational Health Services. Locate the on-site photo booth and complete your portrait by following the self-directed prompts on the touch screen. You will be allowed to take up to three photos and choose one.

Before you visit the photo booth, you will need to collect your Person ID; without it, you will be unable to complete your photo and will need to return another day prior to your start date.

Photo Booth Location:
4500 San Pablo Road, Jacksonville FL 32224

Located in the Vincent A. Stabile Building, Room 122N; between the Employee Health office and classroom 150N.

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

If you will not be coming on-site for your POPA or if you prefer a remote option:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.

 

Campus Information
It takes some time to learn your way around Mayo Clinic’s campuses. Mayoclinic.org provides an overview of your location and additional Florida campus information is provided by Mayo Clinic Graduate School of Biomedical Sciences

ROCHESTER

 

Parking
New Non-Consultant/Executive Staff are encouraged to use the Park & Ride locations. Click here for Park & Ride locations, bus line schedule information, and current bus-related announcements. Prior to your first day, access the Mayo Clinic Journeys system to download and print the parking voucher for a free bus ride on your first day. After that, your Mayo Clinic identification badge can be used as your bus pass.

New Consultant/Executive Staff are encouraged to access the Mayo Clinic Journeys system to download and review your specific parking information, prior to your first day.

All: On your first day, you can access the internal Parking and Transportation website for vehicle registration and additional long-term parking options. If you have any questions, please contact the Parking & Transportation office at 507-284-8513 from 7 AM to 4 PM.

Additional Resources:
Commuting Options for Mayo Clinic Allied Health Staff
Rochester campus map

 

Professional Portrait
You are encouraged to have your professional photo taken the same day you complete your on-site HR appointment (if applicable) or your Post Offer Placement Assessment (POPA) appointment with Occupational Health Services.

Locate the nearest on-site photo booth and complete your portrait by following the self-directed prompts on the touch screen. You will be allowed to take up to three photos and choose one.

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

If you will not be coming on-site for your POPA or if you prefer a remote option:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.

 

Campus Information
It takes some time to learn your way around Mayo Clinic’s campuses Mayoclinic.org provides and overview of your location and additional Rochester campus information is provided by Mayo Clinic Graduate School of Biomedical Sciences.

Moving to the area?
Information about relocating to the area can be found at Rochester Greeters, an independent site not affiliated with Mayo Clinic.

SOUTHEAST MINNESOTA

 

Professional Portrait
You are encouraged to have your professional photo taken prior to your start date. Before having your portrait taken, you will need your Person ID from your Preboarding Coordinator/HR Assistant or manager (this is different than your Employee ID).

Option 1:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.

Option 2:
If you are coming on-site to complete your Post Offer Placement Assessment (POPA) appointment with Occupational Health Services, we suggest reaching out to the corresponding location’s security office and asking to have your portrait taken that same day, if possible.

Security Office Contact Information
Albert Lea: (507) 668-2100
Austin: (507) 434-1481
Red Wing: (651) 301-2158

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

Moving to the area?
If you are moving to the area, Southeast Minnesota Realtors Association website can help you explore the area and provide detailed information about the southeast Minnesota communities including Austin, Albert Lea, Owatonna, and Winona.

SOUTHWEST MINNESOTA

 

Parking
Mankato – Park in any of the Employee Parking lots shown on the Mankato campus map your first day.

 

Professional Portrait
If you are reporting to a Mayo Clinic campus on your first day of employment:
Your professional photo for your Mayo Clinic access badge will be taken on-site on your first day. See your manager or department representative for additional details.

If you are NOT reporting to campus on your first day of employment:
You may have your photo taken in advance. Email maidaccess@mayo.edu or call (507) 594-4801 to schedule an appointment prior to starting. The portrait location and directions will be provided when the appointment is scheduled.

Before you go to the portrait studio you will need the following:

  • Person ID (provided in your Welcome email)
  • Identification Photo Information form (provided by your manager) - must be completed and a physical copy brought to the portrait studio or you will be asked to return later with the required information.

If you prefer a remote option:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.

*Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

NORTHWEST WISCONSIN

 

Parking

Please reference the maps below for Employee parking information at your location.

 

Professional Portrait
You are encouraged to have your professional photo taken the same day you complete your Post Offer Placement Assessment (POPA) appointment with Occupational Health Services.

Photo Studio Location
1400 Bellinger Street, Eau Claire, WI 54703

Second floor of the Midelfort Clinic Building on the Luther Campus. Available on Mondays from 7:30 a.m. to 12:30 p.m. and Thursdays from 11:30 a.m. to 4:30 p.m., no appointment necessary.

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

If you will not be coming on-site for your POPA or if you prefer a remote option:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.

 Moving to the area?

SOUTHWEST WISCONSIN

 

Parking
La Crosse - Parking in any of the Employee Parking lots shown on the La Crosse campus map the first day.

 

Professional Portrait
If you are reporting to a Mayo Clinic campus on your first day of employment:
Your professional photo for your Mayo Clinic access badge will be taken on-site on your first day. See your manager or department representative for additional details.

If you are NOT reporting to campus on your first day of employment:
You may have your photo taken in advance. Email maidaccess@mayo.edu or call (507) 594-4801 to schedule an appointment prior to starting. The portrait location and directions will be provided when the appointment is scheduled.

Before you go to the portrait studio you will need the following:

  • Person ID (provided in your Welcome email)
  • Identification Photo Information form (provided by your manager) - must be completed and a physical copy brought to the portrait studio or you will be asked to return later with the required information.

If you prefer a remote option:
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

REMOTE WORKER

 

Communication
Prior to your start date, you should receive a welcome communication from your supervisor or a department designee that includes details regarding your first days at Mayo Clinic.

 

Equipment
Before your first day, you should receive all the equipment necessary to work from home. The equipment should include directions on how to set-up the equipment. For issues regarding assembling or setting up the equipment, you can contact the IT Help Desk at (507) 284-5500. Please note: you are not able to log into the Mayo network until your start date.

Having an ergonomic office setup at home or other remote location is important for safety and comfort while being efficient and productive. Refer to this Ergonomics of Working Remotely guide for recommendations on how to set up your workstation.

 

Professional Dress
Remote workers should adhere to professional dress standards by wearing either business formal or business casual attire based on your role. If you have any questions regarding the dress code, please connect with your supervisor prior to your first day.

 

Portrait Information
Mayo Clinic now offers the use of a self-service mobile app to capture your professional portrait prior to your start date. You will need to your Person ID, found in your welcome email. Please click here to learn more about this option.

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

For additional information or questions, email idportraits@mayo.edu.