Welcome to your career at Mayo Clinic, an organization annually ranked as one of Forbes magazine’s “America’s Best Employers”. If you or a family member just received an offer and is preparing for the first day, or is looking for resources during the first year with the organization, this page has a wide array of resources to help in the journey.

Engage with fellow new employees or ask a question by visiting our New Employee Connections group.

welcome-banner-text

 

Congratulations! We are so excited that you’ll be joining the Mayo Clinic team! As you embark on this life-changing career, you may be a little nervous and probably have a lot of questions. We hope the information you find here will provide the answers you need. If you have questions, we encourage you to ask New Employee Connections discussion board.

 

Before Day 1

After you have accepted your offer of employment, you'll receive a letter summarizing your offer and providing instructions to access Mayo Clinic’s Onboard system where you will be assigned tasks to complete prior to your start date. These tasks include setting up direct deposit for your paychecks, entering tax withholding information and reviewing available benefits.

You may also receive additional information from your manager, supervisor and/or a department-specific training delegate via email regarding the date, time and location for you to report on your first day.

Your manager may also talk with you about COVID-19 precautions and department-specific information. If you don't hear from your manager prior to noon on the Friday before your start date, please refer to your offer letter for your supervisor's contact information.  If needed, contact Mayo Clinic’s HR Connect at 507-266-0440. HR Connect's hours are Monday – Friday, 7 a.m. – 6 p.m. Central Time.

 

Day 1 and Beyond

mask Working in a COVID-19 world

Mayo Clinic is committed to ensuring the safety of all patients and staff during these trying times. Please make note of the following as you prepare for your first day:

  • Employees must take their temperature twice a day if reporting on-site. Please take your temperature right before you leave for work and ensure your temperature is below 100⁰F. If you're sick ― that is, you are symptomatic with a fever of 100⁰F or greater, have shortness of breath, a cough, diarrhea, or loss of smell or taste, or if you are awaiting the results of a COVID-19 test ― do not report to work; contact your manager.
    • All staff are required to wear a mask when on Mayo Clinic properties, and it must be worn by the time you enter any door. Masking is required based on individual role and setting.
    • For staff who work within units where direct patient care is provided: Wearing a procedural/surgical mask is required at all times, including in public spaces. In procedural settings, additional personal protective equipment (PPE) should be worn according to Infection Prevention and Control guidelines, which can be found on the Mayo Clinic intranet.
    • For all other staff, including those in non-patient care areas: Personally provided and laundered cloth masks are required in public and patient care areas while on Mayo Clinic campus.
    • The CDC provides guidance on how to make your own mask and how to properly wear it.
  • Physical distancing is expected on campus, and signage is provided in cafeterias, breakrooms, elevators and other public areas for your guidance.
  • Allow additional time for transportation — including parking, walking between buildings and taking elevators — as extra time will be needed due to physical distancing measures in place.
dress What to wear

Mayo Clinic’s Dress and Decorum standards maintain and convey Mayo Clinic’s focus on professionalism, quality, excellence and safety. Employees with job–specific attire (such as a specific uniform), may wear this uniform on their first day. Otherwise, employees should wear business formal (for men: a suit/sport coat with dress pants, button-down collared shirt, and tie; for women: a dress, suit, skirt or dress pants with blouse or sweater) or business casual attire.
Jeans, sweat pants, tops with spaghetti straps, sweat shirts, work-out type clothing, and t-shirts (except as undershirts) are not permitted.

Employees must not have visible body piercings other than of the ears or a single small stud of the nose; clear retainers/earrings are permitted. Tattoos may be visible if the images or words do not convey violence, discrimination, profanity or sexually explicit content. Tattoos containing such messages must be covered with bandages, clothing, or cosmetics.

Unsure of what to wear? Think of your panel interview and what others were wearing, and model that behavior, or ask your supervisor.

camera Professional portrait

As part of your onboarding, you will have your photo taken on your first day which will be used for your Mayo Clinic identification, access badge, internal directory and other professional communications.

Before you go to the photo studio, you will need two things from your manager:

  • Your Person ID
  • Identification Photo Information form

You MUST print and bring the completed form to the portrait studio or you will be asked to return later with the required information.

Adherence to Mayo Clinic’s dress and decorum policy is required for your photo.

If you have the option of getting your photo taken prior to your first day, please check the site-specific section below for information on access to these portrait studios.

orient Orientation and training

To welcome you and help get you started, you'll complete an online orientation program that consists of several online training modules. You may also be assigned additional training based on your role or department.

On-line modules are currently accessible once you've successfully logged into the Mayo Clinic network. You'll receive your login ID from your supervisor or designated trainer, on or after your start date, along with specific login instructions.

benefits Review your benefits options

Want to get a jump start on learning about Mayo Clinic employee benefits, plans and options? Read the Benefits Orientation Guide to gain a better understanding of the benefits we offer. As part of your onboarding, you’ll review an online Benefits Orientation course which provides additional information about the benefits available to you prior to enrolling. You can also check out the Benefits Connect page.

Site-specific information - select your site to find out more

Parking
You may park in any of the staff parking lots shown on the following maps.

Professional Portrait
Your professional photo for your Mayo Clinic access badge will be taken on your first day. If you are not reporting to one of the campuses on your first day, you may have your photo taken in advance.

Before you go to the portrait studio, you will need two things from your manager:

  • Your Person ID
  • Identification Photo Information form

You MUST print and bring the completed form to the portrait studio or you will be asked to return later with the required information.

Below are the details and hours of operation for the portrait studio(s).

Phoenix Campus Portrait Studio:
idportraits@mayo.edu
Support Services Building (SSB), Room 1-448 (near Mayo Credit Union; building is behind the hospital to the south)
5711 East Mayo Boulevard, Phoenix, AZ, 85054
Mondays: 8:00 a.m. – 12:30 p.m. (No appointment necessary)

Scottsdale Campus Portrait Studio:
idportraits@mayo.edu
Mayo Clinic Building, C03N-1 (Concourse level, near desk R)
13400 East Shea Boulevard, Scottsdale, AZ, 85259
Wednesdays: 12:00 p.m. – 4:00 p.m. (No appointment necessary)

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo (at least from the waist up if you’re having the portrait taken before you start).

Campus Information
It takes some time to learn your way around Mayo Clinic’s campuses. Mayoclinic.org provides an overview of your location and additional Arizona campus information is provided by Mayo Clinic Graduate School of Biomedical Sciences

Parking
You may park in any of the Employee Parking lots shown on the Florida campus map.

Hurricane Hotline
If a hurricane is threatening the area on or near your start date, call the Employee Hurricane Hotline at (904) 953-7900 to receive updates regarding the Mayo Clinic operations status.

Professional Portrait
Your professional photo for your Mayo Clinic access badge will be taken on your first day. If you are not reporting to one of the campuses on your first day, you may have your photo taken in advance.

Before you go to the portrait studio, you will need two things from your manager:

  • Your Person ID
  • Identification Photo Information form

You MUST print and bring the completed form to the portrait studio or you will be asked to return later with the required information.

Below are the details and hours of operation for the portrait studio(s).

Jacksonville Campus Portrait Studio:
idportraits@mayo.edu
Vincent A. Stabile Building, room 720N
4500 San Pablo Road, Jacksonville, FL 32224
Monday and Tuesday: 8:30 a.m. – 12:00 p.m. (No appointment necessary)

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo (at least from the waist up if you’re having the portrait taken before you start).

Campus Information
It takes some time to learn your way around Mayo Clinic’s campuses. Mayoclinic.org provides an overview of your location and additional Florida campus information is provided by Mayo Clinic Graduate School of Biomedical Sciences

Parking
New employees are encouraged to use the Park & Ride (Fairgrounds, IBM, Chateau Theatre/Shopko, or RCTC locations) for parking. Access your Mayo Clinic Onboard system to print a voucher for a free ride downtown on your first day. Your new Mayo Clinic access badge can be used to assure you future free rides from any of the Park & Ride locations. If you use the bus service, you are required to wear a mask. Questions pertaining to registering your vehicle can be answered when you pick up your ID badge.

If you have any questions on these directions or about long-term parking options, please contact the Card Access office at 507-284-8513 from 7 AM to 4 PM. Rochester campus map

Professional Portrait
Your professional photo for your Mayo Clinic access badge will be taken on your first day. If you are not reporting to one of the campuses on your first day, you may have your photo taken in advance.

Before you go to the portrait studio, you will need two things from your manager:

  • Your Person ID
  • Identification Photo Information form

You MUST print and bring the completed form to the portrait studio or you will be asked to return later with the required information.

Below are the details and hours of operation for the portrait studio(s).

Downtown campus:
Mayo Building, Mezzanine level, Room 82E (1 floor above lobby)
Monday: 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m.
Tuesday: 7:00 a.m. - 11:00 a.m. and 12:00 p.m. - 4:00 p.m.

Saint Mary's Hospital (SMH) campus:
Domitilla Building, Ground level, Room 125
Wednesday: 1st and 3rd Wednesdays of each month: 7:00 a.m. - 11:00 a.m. and 12:00 p.m. - 4:00 p.m.

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo (at least from the waist up if you’re having the portrait taken before you start).

Campus Information
It takes some time to learn your way around Mayo Clinic’s campuses Mayoclinic.org provides and overview of your location and additional Rochester campus information is provided by Mayo Clinic Graduate School of Biomedical Sciences.

Moving to the area?
Information about relocating to the area can be found at Rochester Greeters, an independent site not affiliated with Mayo Clinic.

Moving to the area?
If you are moving to the area, Southeast Minnesota Realtors Association website can help you explore the area and provide detailed information about the southeast Minnesota communities including Austin, Albert Lea, Owatonna, and Winona.

Professional Portrait
Your professional photo for your Mayo Clinic access badge will be taken on your first day. If you are not reporting to one of the campuses on your first day, you may have your photo taken in advance.

Before you go to the portrait studio, you will need two things from your manager:

  • Your Person ID
  • Identification Photo Information form

You MUST print and bring the completed form to the portrait studio or you will be asked to return later with the required information.

Below are the details and hours of operation for the portrait studio(s).

You will need to contact the on-duty security officer to make arrangements to have your photo taken. Due to the nature of the Security Department, we are not able to schedule appointments in advance.

Albert Lea:
Monday is an open photo studio day, no appointments are necessary.  Monday open hours are 8:00 a.m. to 11:00 a.m.  Please call security upon arrival for location details.

Albert Lea Security: (507) 668-2100, extension 82100

Austin:
Monday is an open photo studio day, no appointments are necessary.  Monday open hours are 12:30 p.m. to 3:30 p.m.  Please call security upon arrival for location details.

Austin Security: (507) 434-1481, extension 41481

Red Wing:
Contact the on-duty security officer on the Red Wing campus to make arrangements to have your photo taken:

Red Wing Security: (651) 301-2158

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo (at least from the waist up if you’re having the portrait taken before you start).

Parking
Mankato – Park in any of the Employee Parking lots shown on the Mankato campus map your first day.

Professional Portrait
Your professional photo for your Mayo Clinic access badge will be taken on your first day. If you are not reporting to one of the campuses on your first day, you may have your photo taken in advance.

Before you go to the portrait studio, you will need two things from your manager:

  • Your Person ID
  • Identification Photo Information form

You MUST print and bring the completed form to the portrait studio or you will be asked to return later with the required information.

Below are the details and hours of operation for the portrait studio(s).

Mankato Security Department Badge Studio:
Mankato Hospital
Report to the Emergency entrance desk and ask for directions to the Portrait Studio.
1025 Marsh St., Mankato, MN 56001
Monday and Friday: 6:00 – 6:30 a.m., 11:30 a.m. – 2:45 p.m.; 7:00 – 7:30 p.m. Appointments are preferred
Tuesday – Thursday: Appointments are required
Email maidaccess@mayo.edu to schedule an appointment

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo (at least from the waist up if you’re having the portrait taken before you start).

Parking
Eau Claire - Access your Mayo Clinic Onboard system to print a parking pass for your first week of employment. During that time frame, you can place the parking permit on your driver’s side dash and park on the 4th floor of the Eau Claire Hospital parking ramp. Eau Claire campus map

Professional Portrait
Your professional portrait for your Mayo Clinic access badge will be taken prior to your start date.  Photos are taken on Mondays from 7:30 a.m. to 12:30 p.m. and Thursdays from 11:30 a.m. to 4:30 p.m. on the second floor of the Midelfort Clinic Building (1400 Bellinger St., Eau Claire, WI 54703). No appointment is necessary.

Adherence to Mayo Clinic’s dress and decorum policy is required for your photo (at least from the waist up if you’re having the portrait taken before you start).

Campus Information

Parking
If you are joining the La Crosse campus, park in Employee Parking shown on the La Crosse campus map

Professional Portrait
Your professional photo for your Mayo Clinic access badge will be taken on your first day. If you are not reporting to one of the campuses on your first day, you may have your photo taken in advance.

Before you go to the portrait studio, you will need two things from your manager:

  • Your Person ID
  • Identification Photo Information form

You MUST print and bring the completed form to the portrait studio or you will be asked to return later with the required information.

Below are the details and hours of operation for the portrait studio(s).

La Crosse Portrait Studio:
Hospital second floor Room SF 2/58L
700 West Ave, La Crosse, WI 54601
Mondays: 7:30 a.m. – 8:30 a.m. (no appointment necessary)

**Reminder: Adherence to Mayo Clinic’s dress and decorum policy is required for your photo (at least from the waist up if you’re having the portrait taken before you start).