With February being heart disease awareness month, it seemed appropriate to share a wonderful heart health self-guided challenge. Tip: You must access the resources linked…

Utilize empathic strategies and partnering language Start with an empathic reflective listening statement: “From your perspective Mrs. Jones, you’re concerned about Dr. _____ caring for…

Example Scripts for Inquiries Regarding Personal Information on Providers If a patient calls and requests care from a physician based on their race, religion, gender,…

Have you checked out the Events Calendar yet? It is a great resource to see what is happening at every campus. From lectures to events,…

Here is an interesting article in a recent edition of the Wall Street Journal. It includes many references to experiences that have lead to policy…

To be trusted by patients and their employees, Mayo Clinic must be a safe place. Our Commitment to Safety is an ongoing effort to strengthen…

Teamwork involves blending the skills of individual employees in unsurpassed collaboration. Throughout Mayo Clinic, people from a variety of departments come together to respond to…

In response to ongoing media coverage related to sexual harassment, we are reminding all staff and leaders about Mayo's core values. Our responsibility as leaders…

If you haven't encountered the wealth of well-being resources available to you yet, you will want to check them out here (must be on Mayo…

At Mayo Clinic, employees can experience a fulfilling, lifelong career, either through a single career path or through new, different roles. Employees are supported through…

Need some help sifting through all of the things you need to do as a new employee? Are you benefits eligible? Our Benefits Education team…

In an article for Harvard Business Review, former Surgeon General Vivek H. Murthy writes that despite being in the most technologically connected era in history,…